Create Value for the Customer Respect Every Individual Respect must become something that is deeply felt for and by every person in an organization.
History of the Shingo Prize[ edit ] Beginnings: Byhowever, Ford Electronics in Markham, Ontario, became the first Canadian organization to receive the award. Ina separate awards system was established for public sector organizations.
Three levels existed in the public sector awards category: Gold, Silver and Bronze. InUtah State University changed the name of the award to the Shingo Prize for Operational Excellence in order to reflect altered criteria that made the award available to organizations from all industries, not exclusively manufacturing.
The focus of the award was also shifted away from recognizing only the use of lean manufacturing tools to recognizing the overall organizational culture. This was in response to growing concern about the validity of what the Shingo Prize was supposed to signify about its recipients.
According to Robert Miller, former executive director of the Shingo Institute, " Critics of our selection process began to emerge in blogs and websites and eventually began to confront us directly. They told us they were beginning to lose confidence in recommending, carte blanche, our recipients as benchmarking sites for their members.
Over time a great many recipients had not only not moved forward but in fact had lost considerable ground and were no longer considered as role models Without realizing it, we were evaluating the effective use of tools, the numbers and impact of events, the effectiveness of a lean program, the commitment to have full-time lean coaches, the personality of a change leader — but not deep cultural transformation of the thinking and natural behavior of leaders, managers, and associates.
Shingo examiners began assessing organizational culture more on the degree to which it reflected the Shingo Guiding Principles than on the use of lean manufacturing techniques or tools.
Gold, Silver and Bronze levels had previously been awarded to public sector organizations only, but the public sector awards program ended that year. Since then, public sector organizations have been evaluated to the same criteria as private sector organizations.
International interest has grown from that time such that innine of the 11 Shingo awards were claimed by organizations outside of the United States. Awards are given in four categories: Aside from administering the Shingo Prize, the Shingo Institute additionally creates and licenses educational workshops,  organizes study tours,  offers an executive education program,  and hosts an annual conference.The philosophy of The Shingo Prize is that a sustainable culture of continuous improvement is achieved by focusing on the principles of operational excellence, aligning management systems and implementing improvement techniques throughout an entire organization.
The philosophy of The Shingo Prize is that a sustainable culture of continuous improvement is achieved by focusing on the principles of operational excellence, aligning management systems and implementing improvement techniques throughout an entire organization.
The prize recognizes organizations\' efforts to build cultures of operational excellence and continuous improvement. The prize is named after Shigeo Shingo, a Japanese industrial engineer who is widely recognized for his work in developing many of the revolutionary manufacturing practices that originated at .
The Shingo Prize (a.k.a. The Shingo Model) is the world’s highest standard for operational excellence. The prize recognizes organizations’ efforts to build cultures of operational excellence .
Shingo understood that operational excellence is not achieved by superficial imitation or the isolated and random use of tools & techniques (‘know how’). Instead, achieving operational excellence requires people to ‘know why’ — for example, an understanding of underlying principles.
Presentation Description. The Shingo Prize is the world’s highest standard for operational excellence. The prize recognizes organizations’ efforts to build cultures of operational excellence .